This page helps you sign in to Kimi on the official site, pick the right sign-in for the app, the API or Kimi Code, and fix the usual problems, such as a code that never arrives. You cannot log in here. We are an independent guide, and you should only ever enter your details on Kimi's own site and apps.
The two habits that keep your account safe: check the address, and never share your code.
Go to kimi.com yourself, or open the official Kimi app.
Choose sign in and follow the steps. You will usually get a verification code.
Never type your code on any other site, and never share it with anyone.
Need the app first? See our download guide for the official store links.
Kimi has several products, and the developer platform has its own sign-in. Pick what you are trying to reach.
Sign in at kimi.com or in the official Kimi mobile and desktop apps. One account covers chat, Docs, Slides, agents and your membership.
How to use Kimi →Kimi does not publish one simple list of sign-in options, and what you see can depend on where you are and which product you open. Here is what Kimi's own help pages mention.
| Method | Where Kimi mentions it | Notes |
|---|---|---|
| Phone number and text code | Kimi app help | Supported regions only. No internet-based numbers or landlines |
| Kimi support help, API platform | Kimi asks for your registered phone or email when you contact support | |
| API platform | Not merged automatically with an email sign-in, even if the address matches | |
| Link and code | Kimi Code tool | Open a link on any device and enter the code shown in your terminal |
On a small screen, swipe the table sideways to see every column.
From Kimi's help centre and API platform documentation, read on 8 October 2026. The sign-in screen on kimi.com may show other options. Use whatever it offers.
These are addresses we saw on Moonshot AI's own pages and documentation today. Check the address bar before you type anything.
kimi.comThe main Kimi website and sign-inkimi.aiUsed by Kimi's blog and some help pagesplatform.kimi.aiThe developer API platformkimi.com/codeKimi Code plans and documentationMore: the official Kimi website.
Popular AI tools attract copycat sites. Some unofficial sites use Kimi's name. Be suspicious of any of these signs.
The site is not kimi.com, kimi.ai or platform.kimi.ai, even if it looks the same.
A real sign-in does not need your bank details, your verification code in a chat, or a "fee to unlock".
Messages saying your account will close unless you sign in through a link right now.
Promises of free paid plans or unlimited use if you log in on their page.
Being told to install a "Kimi login tool" or installer from an unknown site.
No genuine Kimi staff member will ask you to read out a verification code.
Think you entered details on a fake site? Go to kimi.com yourself, sign in, check your account, and contact Kimi support. If you reuse that password elsewhere, change it there too.
Your ticks are not saved if you close or reload this page.
Tap a problem to see what to try.
Kimi working badly after you sign in? See Kimi not working: common fixes.
Paths from Kimi's help centre, which describes them in the Kimi app. Menu names can differ slightly between the app and the website. Kimi notes that some data is kept for the minimum period the law requires.
Website: your account menu, then Help and Feedback. App: Account, Settings, Feedback. Your device details are added for you.
Kimi lists separate addresses for paid membership, general questions, and appeals on its "How do I contact Kimi Support?" help page.
Your registered phone number or email, and a screenshot of the problem. Never include your password or verification code.
From Kimi's support help page. It does not state response times, but says paid members' emails are prioritised. We cannot reset accounts or contact Kimi for you.